#INDIGO TRAVERSE CITY PROFESSIONAL#

When I called to reserve a room (and asked again at checkin for the quiet room with a bay view I reserved) (the more expensive of rooms available in this hotel), I was told, “yes, you are in a quiet room” Once we got checked into our 3rd floor room, we quickly knew the room was nothing as described. Instead of enjoying my evening, I’m furiously trying to find another hotel to get out of this place. It’s 10 at night, the first night of two I reserved at this hotel. The price point is high, and when you pay for parking I no longer see the value, will most likely be looking for another hotel. Cleaning service not up to snuff either, they still don't clean your room, but will replace towels, on our last visit, the hall ways were littered with room service trays outside doors, and when we got to the lobby at 8 am for coffee, the sitting area had popcorn crumbs, etc all over floor, and tables were sticky, not somewhere I wanted to sit and have morning coffee. We literally have to request it be turned on and it only stays lit for a minute, a fireplace feature in a Northern MI hotel should ALWAYS be working, just fix it!. However, over the years, we have seen a decline in the hotel, rooms are showing wear, and bedding needs to be replaced, for the past 3 years the fireplace in the main sitting area has not been working correctly. The location is convenient, you can easily walk into town etc., lake across the street, roof top bar, and yes the rooms on the lakeside can be noisy at night with traffic, but we expected that. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).We started staying here about 5 years ago when they first opened. Contactless check-in and contactless check-out are available. Social distancing measures are in place staff at the property wear personal protective equipment a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff temperature checks are available to guests guests are provided with hand sanitizer. Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏. This property advises that enhanced cleaning and guest safety measures are currently in place.

Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. The provision of housing is linked to their trade, business, or profession.

#INDIGO TRAVERSE CITY PROFESSIONAL#

This property is managed by a professional host. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in.

Please note that cultural norms and guest policies may differ by country and by property the policies listed are provided by the propertyĬharges for extra guests may apply and vary according to property policy.Ī credit card for incidental charges and government-issued photo identification may be required upon check-in. Safety features at this property include a carbon monoxide detector and a smoke detector This property accepts credit cards and debit cards cash is not accepted Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed

Government-issued photo identification and a credit card may be required at check-in for incidental charges Extra-person charges may apply and vary depending on property policy

Indigo traverse city